A Day in the Life: Bringing Warmth to West Virginia Homes

Morning Brief – 7:00 AM

As I pull into the NexAir Home Services parking lot on a crisp West Virginia morning, I’m reminded why I love working for this veteran-owned business. The morning starts with our team huddle, reviewing the day’s service calls across Huntington, Pea Ridge, and surrounding communities.

First Call – 8:30 AM

Our first stop is in Barboursville, where a family’s furnace needs urgent attention. Being born and raised in West Virginia myself, I understand how crucial reliable heating is during our mountain winters. While diagnosing the issue, I explain each step to the homeowner – transparency is a cornerstone of our service approach.

Customer Care Priorities

What makes our work different at NexAir:
– Detailed system inspections
– Honest recommendations
– Clean work areas
– Clear communication

Afternoon Service – 1:00 PM

After lunch, I head to Milton for a furnace replacement consultation. As a family-owned business, we treat every home like it’s our own. During the assessment, I take time to explain various heating options that would best serve their specific needs.

Late Afternoon – 4:00 PM

The day wraps up with a heater installation in Culloden. Working in the Tri-State area means adaptability is key – every home and system is unique. Our commitment to providing “Nex Level comfort solutions” isn’t just a slogan; it’s how we approach every service call.

End of Day – 6:00 PM

Before heading home, I complete my service reports and prepare for tomorrow’s calls. There’s satisfaction in knowing we’ve helped more West Virginia families stay warm and comfortable in their homes.

Being part of a company that genuinely cares about our local communities makes every day meaningful. From Ona to Pea Ridge, we’re not just service providers – we’re neighbors helping neighbors, delivering comfort one home at a time.